Jackpot City

Jackpot City is an institution in the online casino world. As one of the first ever online casinos, Jackpot City has been around since 1998 and the fact it’s still going strong now shows just how successful it is. There’s a good range of over 500 games, a mobile casino and a solid Microgaming platform not to mention fantastic customer support.

Jackpot City

Total of $1600 in bonus

Jackpot City

If you are after a great range of high paying pokies, solid bonuses and a well-designed, easy to use site - Jackpot City is the right place.

  • Casino games from Microgaming


  • Download and Instant Play
  • 24/7 Customer support
  • Good mobile casino
  • 500+ Games
  • Well established


  • No phone customer support

Overall Rating

Jackpot City Info

Welcome Bonus

New players at Jackpot City can enjoy a deposit match bonus of $1600, which makes for a very enticing welcome offer. This bonus is spread out over your first four deposits to the tune of 4 x 100% deposit matches up to the value of $400 each.

To get this bonus you’ll need to make a deposit of $10 or more and you have seven days in which to claim it before it will expire. All welcome bonuses are subject to a 50x wagering requirement before you can make a withdrawal. Game contributions apply when you’re wagering your welcome bonus – you’ll want to stick with pokies as they count 100% along with Keno and Scratch cards. The other games count for anything from 2% to 8%, which won’t give you much of a chance of turning over your bonus in time.

You have two months in which to meet your bonus wagering requirements after it has been credited to you. This is a pretty decent amount of time and while the wagering requirement is fairly high, you have a good chance of meeting it with regular, consistent gameplay.


Jackpot City is bursting with great promotions to keep their players coming back for more. Once you’ve downloaded the software you’ll be able to access the full range of offers including daily, weekly and monthly bonuses, free spins, reload bonuses and deposit match bonuses.

You’ll also be able to access the Jackpot City loyalty program, a points based system that gives you points for every wager you make. Once you’ve accumulated enough points you can turn them back into bonus casino credits to boost your bankroll.

Because the promotions vary so much your best bet is to sign up to the Jackpot City email list. You’ll be notified each time a new bonus is released so you can be sure you won’t miss out.


As a Microgaming casino you can expect the highest quality games here and you won’t be disappointed. Pokie players will love the big name slot games including Immortal Romance, Thunderstruck II and Tomb Raider. Microgaming is well known for its big progressive jackpots and they are all here at Jackpot City – as the name would suggest. Take a spin on Mega Moolah, Major Millions, King Cashalot or Cash Splash to name just a few. You never know you might be in for the win of a lifetime!

While pokies form the majority of the games at Jackpot City, there are a few other options available for players who feel like a change. A look on the Blackjack and Roulette tabs will give you multiple variations of these casino classics, or you can go to the live dealer section and find a great range of live casino games including Blackjack, Baccarat and Roulette.

With over 500 games to choose from you won’t be short of options here, no matter what you’re looking to play.


Jackpot City runs on Microgaming’s platform and as one of the first Microgaming casinos out there, they’ve had plenty of time to get things right. You can play at Jackpot City through your browser but if you want to get access to the full range of games, you’ll need to download the casino client to your computer. This is a bit of a pain, especially if you’re playing on a Mac or a shared computer, but it is well worth it if you can manage it.

If downloading is not an option you’ll still be able to access a wide range of games via your computer browser. Microgaming is a world leader in online casino software so you can be sure of a high quality experience when you play at Jackpot City.


Jackpot City has an excellent mobile casino with an app for iOS users. You can also play via your device’s browser where you can access a good selection of around 100 of their best games, mostly pokies. You’ll also be able to access the live casino from your phone or tablet; it’s like having a casino in your pocket!

If you use your normal log in details for the mobile casino you’ll be able to switch easily between devices. The mobile casino lets you make deposits and withdrawals, contact customer support and keep earning loyalty points as you are out and about.

It’s not the biggest mobile casino out there but it’s got some of the biggest jackpots and it’s very easy to navigate.

Customer support

Live chat: Yes
Email: support@playersupportcenter.com
Customer support hours: 24/7


Jackpot City has a huge list of supported payment methods so you definitely won’t be left high and dry. Choose from credit and debit cards, e-wallets like Skrill and Neteller, prepaid cards and bank transfer. Moving money into your account is easy and the deposit section of the casino lobby will walk you through the process.

Withdrawals are available through the same method you deposited in most cases. Once you have made your withdrawal request you’ll need to wait 48 hours during which you can reverse your withdrawal if you change your mind. After that your funds will be released and available in your payment method of choice within one to five days depending.


Jackpot City has not been around this long without knowing what makes its players tick. If you are after a great range of high paying pokies, solid bonuses and a well-designed, easy to use site you’ve come to the right place. The ability to play in NZ$ and the 24/7 customer support make this a fantastic choice for Kiwi players.